promiseQ Cloud
promiseQ Cloud is the centralized platform where all the distributed promiseQube devices come together. Think of the Qube as your on-premise video and AI processing unit, and the Cloud as its command center and collaboration hub.
At its core, promiseQ Cloud is:
- A remote management platform – It lets you add, configure, and control Qubes and their connected cameras from anywhere, without needing to be physically on-site.
- A secure communication layer – The Qube communicates outward to the Cloud using secure standardized protocols, which means the Cloud doesn't poke holes into local networks; instead, the Qube initiates trusted connections.
- A monitoring and analytics interface – From the Cloud, you can see live streams, review recordings, manage alerts, check device health, and chat with Cuby.
- A collaboration hub – Multiple users can securely share access to Qubes with fine-grained permission settings, so teams can work together without exposing raw device access. See Cloud Authentication & API Scopes for how permissions work.
- A bridge to integrations – Account-level notification callbacks, access tokens, the REST API, MCP, and the WebRTC SDK connect promiseQ to your other systems.
Connect your Qube to the promiseQ Cloud
To connect your Qube to promiseQ Cloud, follow these steps:
tip
You can reconnect a Qube to another account if you want to change the main user of it later.
- Create a Qube Resource in the Cloud
- In the promiseQ Cloud sidebar, click Add Qube.
- Enter a preferred name for your Qube and click Add Qube.
- A unique connection token will be generated and displayed in the Cloud interface.
- Copy the Token
- Copy the generated token for use in the next step.
- Configure the Qube Device
- Log in to the Qube's local web interface.
- Navigate to Configurations → promiseQ Cloud.
- Paste the copied token into the provided field.
- Connect and Restart
- Click Connect.
- You will be prompted to restart the Qube. Confirm and restart the device.
- Verify Connection
- After the restart, your Qube will appear in the Cloud sidebar, confirming successful integration.
- Connect the Qube to promiseQ Cloud -
Your account
Your account lives under Profile (bottom-left corner) and has these sections:
| Section | What it does |
|---|---|
| My Profile | Your account details and password |
| Access Tokens | API tokens for integrations — see Using Access Tokens |
| OAuth Clients | Third-party apps you signed into with promiseQ, and their active sessions — see Profile & Security |
| Billing & Plan | Your subscription |
| Notification Callbacks | Account-level event webhooks — see Notification Callbacks |
| Danger Zone | Account deletion — see Profile & Security |